Contact Us
For advice on making a complaint, please call the office on 20046001 (if outside Gibraltar use the International Code for Gibraltar (+ 00 350)
Our Staff are available from Monday to Friday from 9:30am to 2:30pm
You can also contact us via Skype™ our Skype™ Id is gibraltar.ombudsman.
If you have a complaint, fill in the Ombudsman Complaint Form (46 KB)
Our office general email address is:
info@ombudsman.gi
If you have any query over any of our Annual Reports or any specific case that we have investigated and already made public, please call 20046009.
If you have a press enquiry – see our news and media section. Further enquiries call 20046009.
You can make an enquiry or comment either by -
Using our 'Contact Us' form (please note that this is not a complaint form) or by
Sending an email to advice@ombudsman.gi. It is helpful if you include your name and postal address if you decide to enquire by email.
We endeavor to turn around online (web form or email) enquiries as fast as possible, however if you need an immediate response please feel free to ring us on 20046001.
Latest Articles
Gibraltar Public Services Ombudsman 20th Annual Report - 201929-Jun-2020
The Annual Report of the Public Services Ombudsman for the year ending 31st December 2019 was laid in Parliament on Friday 26th June 2020. (/annual_reports/20th Annual Report.pdf) ..
Temporary arrangments for submission of complaints 29-Jun-2020
Temporary Arrangements for submission of complaints In order to minimise the risk of the spread of infection due to COVID-19, the public is advised that the following tempor..
Good Administrative Practice in dealing with complaints during the Covid-19 Emergency07-May-2020
Dear Public Service Provider, Good Administrative Practice in dealing with complaints during the Covid-19 Emergency I should like to inform you that the Office of t..
Gibraltar Chronicle - Ombudsman urges action on outstanding recommendations27-Aug-2019
The Ombudsman has called for a formal mechanism to be put in place to compel the public administration to act upon his recommendations. This comes as a number of public se..