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Downloads

Cree usted que lo han tratado injustamente? (150 KB)

Do you think you have been treated unfairly? (152 KB)

هل تحتاج للمساعدة - Arabic (211 KB)

Ombudsman Complaint Form (46 KB)

Sample Complaint Letter (26 KB)

The Venice Principles (263 KB)

Good administrative practice during the response to Covid-19 (200 KB)

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